From V3+ to X

Just a few simple steps

Switching to the new tado° X is that easy

  • 1. Save Schedules

    Your current Smart Schedules won’t be transferred automatically. You can take screenshots of them to help you add them back in after switching.

  • 2. Delete your Home

    Delete your Home from your account in the tado° app. You can find more details on our support page.

  • 3. Create a new Home

    Now you can create a new home in the tado° app. You’ll add your tado° X devices as you install them.

  • 4. Install tado° X

    Installation is nice and simple - just follow the instructions in the app.

Get started with tado° X

Only compatible with tado° X

More rooms, more savings

Only compatible with tado° X

Useful accessories

Only compatible with tado° X

FAQ - everything you need to know about the switch

Do my existing tado° Smart Thermostats work with tado° X?

tado° X is not compatible with previous tado° product lines including tado° V3+. Previous tado° Smart Thermostats cannot be controlled together with tado° X in the same home.

Do I need to update my tado° account?

To make the switch, you need to delete your Home. You can then use your existing account to create a new Home for your tado° X Thermostats.

I have subscribed to Auto-Assist. Will I lose my subscription?

No, your subscription will continue to work. You just need to reactivate it with a few clicks. To do this, simply go to the settings in your newly created tado° Home in the app. Go to 'Auto-Assist' and click on 'Restore purchase'.

Is my heating system compatible with tado° X?

The Smart Thermostats X work with most boilers and almost all radiators. The prerequisite is that they use Relay or OpenTherm connections (this includes the vast majority). The Heat Pump Optimizer X tado° is compatible with many manufacturers and models of heat pumps.

Where can I get help?

Our support team will be happy to help you with any questions you may have. You can also find further information here in our Help Center article.

What is Matter?

Matter is a new, widely adopted communication standard that ensures a simplified connection between tado° and your smart home, regardless of which products or brands you’re using. Matter-enabled devices are considered future-proof because this framework commits them to working together reliably and securely in the long term.

What is Thread?

Thread technology was developed to make it easier to interconnect your smart home devices, like a language they can all use to communicate with each other. Thread-enabled devices form their own robust network, which only requires one Thread border router, regardless of the number, type, or manufacturer of the devices.

Only available on tado.com and until 18.11.2024 or while stocks last. Only applies for tado° X. Cannot be combined with other offers/vouchers. The discounts refer to the recommended retail price.